At Algorithmic Biz Consulting Ltd, we strive to provide exceptional business automation consultancy services that meet and exceed your expectations. However, we understand that there may be circumstances where you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted.
This Refund Policy applies to all consultancy services provided by Algorithmic Biz Consulting Ltd. It does not apply to any third-party products or services that may be used in conjunction with our consultancy services.
Refunds are available under the following conditions: Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe, you may request a full or partial refund based on the undelivered portion of the services. Service Dissatisfaction: If you are not satisfied with the quality of the services provided, you may request a refund within 30 days of the service completion. Refunds for dissatisfaction will be considered on a case-by-case basis and may be subject to a review of the service provided. Service Cancellation: If you decide to cancel the services before the commencement of the project, you may be eligible for a full refund. If the cancellation occurs after the project has started, a partial refund may be granted based on the work completed up to the cancellation date.
To request a refund, please follow these steps: Contact Us: Email us at [email protected] with your refund request, including your name, company name, project details, and the reason for the refund request. Review: Our team will review your request and may contact you for additional information if necessary. The review process may take up to 10 business days. Decision: You will be notified of the decision regarding your refund request via email. If your refund is approved, we will process the refund within 14 business days of the approval.
The following conditions are not eligible for refunds: Change of Mind: Refunds will not be granted for a change of mind after the commencement of the project. Scope Changes: Additional costs incurred due to changes in the project scope requested by the client will not be refunded. Force Majeure: Refunds will not be provided for delays or non-delivery of services due to circumstances beyond our control, such as natural disasters, strikes, or other force majeure events.
We reserve the right to amend this Refund Policy at any time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after any changes to this policy constitutes your acceptance of the amended policy.
If you have any questions or concerns about these Terms or our services, please contact us at: Algorithmic Biz Consulting Ltd 71-75 Shelton Street, London, England, WC2H 9JQ Email: [email protected]